Tech Data Pros

3CX IP PBX Consulting in Southern California

Category: blog

3CX v8 is Looking Good

Thursday, 29 October, 2009 07:33 Written by kerryg
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The recent release of 3CX v8 has been out for a couple of weeks now and is looking to be very solid. We have been running it in the lab and on our own production server with great results. 3CX Version 8 has a slew of new features and bug fixes over Version 7.  So if you have Upgrade Insurance with Tech Data Pros, your systems will be upgraded over the next two weeks.

Some of the large changes are:

  • Now scales to 512 sim calls and 2000+ extensions
  • Integrated text chat
  • Improved MyPhone Portal & 3CX Assistant
  • Improved IP Phone Management & provisioning
  • New Call Center features
  • New phones and gateways supported

Nick Galea, CEO of 3CX has also released a Video with release notes:

3CX Releases v8 RC3 of their Windows-Based IP PBX

Friday, 02 October, 2009 19:55 Written by kerryg
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3CX has pushed out the third, and possibly final release candidate of their Windows-based IP PBX platform. Since this major new release is almost ready for final release there are only a few changes from the previous RC2 version.

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Automatically backing up your 3CX system

Sunday, 20 September, 2009 21:03 Written by kerryg
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3cx_logo_200-150x150One thing you need to think of with running a 3CX system is making sure you have a current backup of your system. The phone system for a business is usually the single most critical system and without a current backup, you could find yourself in a real world of hurt if you have a client’s system go down and you need to get it back up and running quickly. What most people don’t know is just how easy it is to do automated backups of a 3CX system. In this article, I will show you exactly how to set up a very simple, and yet complete backup of a 3CX IP PBX system.

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Configuring your firewall for 3CX

Sunday, 20 September, 2009 19:58 Written by kerryg
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3cx_logo_200-150x150Are you considering trying out 3CX, the software IP PBX platform for Windows, and need to know what ports you may need to open/forward in your firewall? This article will give you all the information you need to get 3CX running behind your firewall. If you are not going to have any external connections such as remote phones or SIP trunks, then you can ignore all of this since there will be no need to open your firewall if you don’t need outside connections. However, if you are going to use SIP trunks or have remote phones, then you will need to know which ports to forward to your PBX system.

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Taking a look at 3CX – The IP PBX Platform for Windows

Sunday, 20 September, 2009 16:51 Written by kerryg
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3cx_logo_200-150x150 In the past if you wanted to run an IP PBX platform on Windows, your only choice was to run Linux and an IP PBX like Asterisk or trixbox CE under VMWare or other virtualization method. While this would mostly work out ok, Asterisk can have issues with timing under VMWare which can cause sound problems with files being played back such as voicemail and IVR prompts.

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