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3CX IP PBX Consulting in Southern California

Archive for September, 2009

Automatically backing up your 3CX system

3cx_logo_200-150x150One thing you need to think of with running a 3CX system is making sure you have a current backup of your system. The phone system for a business is usually the single most critical system and without a current backup, you could find yourself in a real world of hurt if you have a client’s system go down and you need to get it back up and running quickly. What most people don’t know is just how easy it is to do automated backups of a 3CX system. In this article, I will show you exactly how to set up a very simple, and yet complete backup of a 3CX IP PBX system.

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Configuring your firewall for 3CX

3cx_logo_200-150x150Are you considering trying out 3CX, the software IP PBX platform for Windows, and need to know what ports you may need to open/forward in your firewall? This article will give you all the information you need to get 3CX running behind your firewall. If you are not going to have any external connections such as remote phones or SIP trunks, then you can ignore all of this since there will be no need to open your firewall if you don’t need outside connections. However, if you are going to use SIP trunks or have remote phones, then you will need to know which ports to forward to your PBX system.

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Taking a look at 3CX – The IP PBX Platform for Windows

3cx_logo_200-150x150 In the past if you wanted to run an IP PBX platform on Windows, your only choice was to run Linux and an IP PBX like Asterisk or trixbox CE under VMWare or other virtualization method. While this would mostly work out ok, Asterisk can have issues with timing under VMWare which can cause sound problems with files being played back such as voicemail and IVR prompts.

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